Key Responsibilities: 

• Onboard and enable: Lead onboarding and training sessions for new and existing US accounts, tailoring content to the needs of government and commercial clients.
• Trusted advisor: Serve as the primary SME point of contact for US Government customers, including agencies such as USSOCOM, other military/intelligence organizations, and Federal Law Enforcement entities.
• Demonstrate and educate: Deliver advanced product demonstrations, scenario-based workshops, and best practices for leveraging Maltego products and data sources in cyber investigations and OSINT.
• Drive adoption and retention: Measure and monitor customer utilization and adoption benchmarks, proactively engage at-risk accounts, and support account retention and expansion.
• Collaborate cross-functionally: Partner closely with Sales, Account Management, Product, and Engineering teams to ensure seamless customer engagement, roadmap alignment, and feedback integration.
• Develop content and use cases: Create and maintain training materials, documentation, and best practice guides. Contribute to development of government and commercial use cases and case studies that demonstrate value.
• Enable the ecosystem: Support the enablement of system integrators, prime contractors, and partner organizations to extend adoption within the US Federal market.
• Voice of the customer: Act as an advocate for US Government customers internally, providing actionable insights that influence product development and US strategy.
• Represent and lead: Represent Maltego at Federal and industry events, working groups, and conferences to build credibility, strengthen brand presence, and share thought leadership.
• Stay mission-relevant: Continuously expand expertise in OSINT, cyber investigations, and the US Federal landscape to anticipate evolving customer needs and maintain subject matter credibility.

Required Qualifications:

• Bachelor’s degree or equivalent professional experience in cybersecurity, intelligence, information technology, or a related field.

• Minimum 5 years of client-facing experience in customer success, training, or technical enablement roles within the US Government sector.

• Demonstrated expertise in open-source intelligence (OSINT) and cyber investigations.

• Direct experience working with clients such as USSOCOM, other military/intelligence agencies, and Federal Law Enforcement entities.

• Strong communication, presentation, and stakeholder management skills.

• Active US Government security clearance or eligibility to attain one.

Preferred Experience:

• Familiarity with Maltego, Creative Radicals, or equivalent OSINT/cyber investigation platforms.

• Experience as a user of Maltego or similar tools in a Federal Government context.

• Background working with or for prime contractors (e.g., ECS, BAE Systems).

• Knowledge of Federal procurement processes and compliance requirements.

Who You Are:

• A credible technical advisor who inspires trust through expertise and integrity.

• Passionate about helping customers achieve mission success through technology.

• Analytical, organized, and comfortable balancing multiple high-impact projects.

• Collaborative team player who works seamlessly across Sales, Product, and Customer Success.

• Curious and always learning — you stay ahead of emerging OSINT and cyber trends.

Maltego is a scale-up company. We provide you with the benefits and security of larger corporations, coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important.
 
 Here are some of the reasons why you will love Maltego:

• Insights into the daily operations of a fast-growing tech scale-up.
• Work with a world-class sales team passionate about growth, learning, and impact.
• Competitive base salary + bonus linked to adoption and training KPIs.
• Comprehensive benefits package (health, 401(k), PTO, learning budget).
• Inclusive, diverse culture, where your voice and contributions matter.
• Supported language courses 
• Mental health support via .nilo (psychologists & digital tools)

At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability.

• Based in Washington DC / Virginia area (hybrid or remote within US)
• Travel ≈ 25–35 % (domestic / occasional international for trainings and events).

Please submit your resume and cover letter outlining your relevant experience and motivation for joining Maltego US.