Why we need you
Our business systems landscape contains over 20 tools, used by all customer-facing teams at Maltego. To fuel our continued growth, we constantly upgrade the capabilities of our business systems and reduce complexity to allow for efficient, scalable processes.
As the Senior Business Systems Manager, you will play a key role in optimizing our existing tools to streamline processes and find efficient solutions for complex go-to-market processes. In addition to that, you’ll be administrating our business systems and assisting internal users with the software and processes on an ongoing basis. You will have the chance to work with many teams to understand their processes and needs, and then translate them into practical solutions.
What to expect
As part of our commercial systems function, you will:
- Be the key contact person for all change requests around Maltego’s business systems, mainly Salesforce and our subscription management system (Zuora).
- Responsible for identifying process improvement opportunities across Maltego's customer-facing teams as well as designing and implementing solutions. Sample projects could be “How should expansion opportunities (upsell, cross-sell) be handled in Salesforce?” or “How exactly can we implement a streamlined and scalable quoting process?”.
- Support Maltego's end users with their questions and issues they encounter when using Maltego’s business systems.
- Create reports, upload data into systems, and mass update orders and customer information.
- Manage and develop a team to perform all tasks.
Why you will love Maltego
Maltego is a scale-up company. We provide you with the benefits and security of larger corporations coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important.
Here are some of the reasons why you will love Maltego:
- Insights into the daily operations of a fast-growing tech scale-up
- Opportunity to quickly take over responsibility and make a direct and long-lasting impact
- Motivated and highly international team
At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal-opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability.
Required documents / information
Please submit a CV and a cover letter explaining your motivation to be part of Maltego
About us
Maltego empowers investigators to speed up and increase the precision of their investigations through easy data integration in a single interface, aided by powerful visualization and collaborative capabilities to quickly zero in on relevant information. Since its development in 2008 Maltego has empowered millions of investigations worldwide. Maltego is used by a broad audience, from security professionals and pen testers to forensic investigators, investigative journalists, and market researchers. Headquartered in Munich, Maltego has grown to over 100 employees in Germany and works with customers including the including the Federal Bureau of Investigations, INTERPOL, and major tech and service companies including half of the DOW 30.
